Returns Info

14-day returns with exchange or store credit only; contact us for your return code.

FAQs
What is your return/exchange policy?

We accept returns within 14 days for store credit only. Store credits can be used for future purchases. Credit must be used within 120 days (4 months) of purchase otherwise credit expires.

How do I get a return code?

Email us at thehausofblades@gmail.com and wait 3-5 business days.

Who pays for return shipping?

Customers are responsible for return shipping and must provide a return code.

Are refunds available?

We do not offer refunds, only store credit for returns.

How long does processing take?

Return codes take 3 to 5 business days to be issued.

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Contact Us

Email thehausofblades@gmail.com for return codes.

Terms & Conditions — Haus of Blades

Last Updated: July 18, 2026

1. Introduction

Welcome to Haus of Blades (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website hausofblades.com (“Site”) and the purchase of any products offered through the Site, including our hand‑forged, handmade knives specializing in Damascus steel and High Carbon steel.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

2. Eligibility

By using this Site, you represent and warrant that you are at least 18 years old and legally able to purchase knives and related products in your jurisdiction. You are solely responsible for complying with all local, state, and federal laws regarding the purchase, possession, and use of knives.

3. Products

Our products include hand‑forged knives made from Damascus steel, High Carbon steel, and other materials. Due to the handmade nature of our products:

  • Each item may vary slightly in appearance, pattern, and dimensions.

  • Product images are for illustrative purposes only.

  • We do not guarantee identical replication of any specific pattern or finish.

We reserve the right to modify, discontinue, or update products at any time without notice.

4. Use of Products

Knives sold by Haus of Blades are intended for lawful purposes only, including culinary use, collection, outdoor activities, or display. You agree not to use our products in any unlawful manner.

You assume all risk associated with the handling, use, storage, and transportation of knives. Haus of Blades is not liable for injuries, damages, or losses resulting from misuse.

5. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • Orders may be refused, canceled, or limited at our discretion.

Prices are listed in USD and may change without notice. Taxes and shipping fees are applied at checkout.

6. Shipping & Delivery

We ship domestically within the United States and internationally where permitted by law. Delivery times are estimates and not guaranteed.

You are responsible for ensuring that knife shipments are legal in your location. We are not responsible for seized, delayed, or rejected shipments due to local regulations.

7. Returns & Refunds

Due to the handmade nature of our products, returns are accepted only under the following conditions:

  • The item arrives damaged or defective.

  • The return request is submitted within 14 days of delivery.

  • The item is unused and in original condition.

Custom orders are non‑refundable.

We reserve the right to approve or deny refund requests at our discretion.

8. Intellectual Property

All content on hausofblades.com—including images, product descriptions, branding, logos, and text—is the exclusive property of Haus of Blades and protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content without our written permission.

9. User Accounts

If you create an account on our Site, you are responsible for:

  • Maintaining confidentiality of your login credentials

  • All activity occurring under your account

  • Notifying us immediately of unauthorized access

We may suspend or terminate accounts for violations of these Terms.

10. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to interfere with or compromise Site security

  • Engage in fraudulent transactions

  • Misrepresent your identity or eligibility

  • Copy or scrape Site content without permission

11. Limitation of Liability

To the fullest extent permitted by law, Haus of Blades is not liable for:

  • Any indirect, incidental, or consequential damages

  • Injuries resulting from improper knife use

  • Losses due to shipping delays or customs issues

  • Damages arising from reliance on Site content

Your use of our products is at your own risk.

12. Warranty Disclaimer

All products are sold “as‑is” without any express or implied warranties, including merchantability or fitness for a particular purpose. Handmade knives naturally vary and may require proper maintenance to prevent rust or wear.

13. Indemnification

You agree to indemnify and hold harmless Haus of Blades from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Site

  • Your purchase or use of our products

  • Your violation of these Terms

  • Your violation of any applicable laws

14. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the content, policies, or practices of these external sites.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict‑of‑law principles. Any disputes shall be resolved in the courts located in Wisconsin.

18. Contact Information

For questions or concerns regarding these Terms, contact us at:

Haus of Blades

Email: thehausofblades@gmail.com

Website: hausofblades.com

Terms & Conditions